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Teladoc is teeing itself up to remain a dominant digital health provider long after the worst of the pandemic subsides.

The telehealth giant, like many other virtual care companies, has seen its business boom with the flood of patients turning to virtual appointments as the crisis continues. In a post-pandemic world, though, Teladoc will face challenges as in-person clinics and hospitals reopen their doors and virtual care is no longer the only means of getting health care. To capitalize on its success and grow its member base ahead of time, the company is adding new high-profile clients, increasing its average deal size, and selling itself as a one-stop shop for multiple health needs.

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“Post Covid, their potential advantage is that they can manage patients remotely through their whole lifecycle,” said Matthew Holt, a health technology consultant.

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